Privacy Policy

Effective Date: January 1, 2025

Introduction

At Mudimedia Software ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number)
  • Company name and job title
  • Project requirements and business needs
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Device information and screen resolution

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our software development services
  • Communication: To respond to inquiries, send project updates, and provide customer support
  • Business Operations: To process contracts, manage projects, and conduct business analysis
  • Marketing: To send relevant information about our services (with your consent)
  • Legal Compliance: To comply with applicable laws and regulations
  • Website Improvement: To analyze website usage and enhance user experience

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in our business operations
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of business assets
  • Consent: With your explicit consent for specific purposes
Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection practices
  • Secure development practices for our software solutions

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to certain processing of your personal information
  • Consent Withdrawal: Withdraw consent where processing is based on consent

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purpose for which it was collected.

International Data Transfers

As we operate from both London and İzmir offices, your personal information may be transferred and processed in different countries. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: info@mudimedia.com
  • Phone: +90 507 6134979
  • Offices: London, United Kingdom & İzmir, Turkey
Data Protection Officer: For specific data protection inquiries, you can reach our Data Protection Officer at the above contact information.

Last updated: January 1, 2025